Privacy Policy

This Privacy Policy applies to all company websites owned by the GRG Waste UK Group. Please read this Privacy Policy carefully before viewing this website further. Usage of the website is conditional upon you agreeing to be bound by this Privacy Policy.


Your Personal Data is important to us

GRG Waste UK recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. This Privacy Policy is intended to comply with the General Data Protection Regulation (EU) 2016/976; and relevant Data Protection legislation in the UK.


Collecting Personal Data about you

GRG Waste UK will not process any personal data about you without your consent. We will only collect personal data that you tell us about yourself, that has lawfully been disclosed to us by relevant authorities, or which already exists in the public domain. If you request a service from our Group, we will only collect the personal data necessary and sufficient to fulfil the terms of the services requested; which may include a contact name, email, phone number, address, records of enquiry and contact, payment information and any other information as may be reasonably expected for the purposes of the service. We will only collect personal data that you tell us about yourself or that has lawfully been disclosed to us by relevant authorities or already exists in the public domain.


Processing and sharing your Personal Data

GRG Waste UK will not process or share any personal data, unless requested by you, other than for the purposes of service delivery or as required by law. We may send you information which you have requested. We will not otherwise disclose personal data to other third parties, or for other purposes, without your consent. We may be legally required, or have a legal obligation or duty of care, to share certain data with relevant authorities.


Retaining Personal Data about you

Personal data is held securely on our business systems, and access is restricted to relevant members of our team. Personal data is only retained for as long as necessary in order to deliver services requested by you; and as long as necessary to allow us to fulfil our contractual and legal obligations.


Erasing and destroying your Personal Data

Hard copy and digital Personal Data is securely erased when it is no longer needed for the purposes for which it was obtained and when it is no longer needed for legal reasons.


Marketing and communications

We may contact you using the e-mail address you provide to us, or via an email address which is publicly available, in order to provide you with other relevant information about our Waste and Recycling services, or communicate updated information about our Privacy Terms. If you do not wish to receive such information, you may have your name removed from our list by utilising the Unsubscribe link, or by contacting us directly. Please allow seven days for this request to be processed.


Subject Access Request (SAR)

If you would like a copy of the personal data we hold about you, please contact us by email via If you believe that your personal information is inaccurate or out of date; if you object to processing, or would like access to your data restricted; or if you wish to have your personal data deleted, we will take all reasonable and legal steps to comply with your requests; although some legal obligations may take priority. All SAR’s will be responded to within 30 days; and the data subject will be kept informed of the status and outcome of their request.


Security of your Personal Data

GRG Waste UK will endeavour to implement appropriate technical and organisational measures to keep secure any personal data which we hold about you.


Registration with Supervisory Authorities

GRG Waste UK, and all sites, and registered with the respective Data Protection Supervisory Authorities in the UK.


GRG Waste UK and links to other websites

GRG Waste UK provides links to external websites. These linked sites are not under the control of GRG Waste UK, and we are not responsible for the conduct of entities linked to our website.


Future changes

GRG Waste UK conducts regular reviews and internal auditing to ensure legal compliance and to reflect staff & customer feedback. Because of this, GRG Waste UK reserves the right to change its Privacy Statement at any time and notify you by posting an updated version of the policy on our website. The amended Privacy Statement will apply between us whether or not we have given you specific notice of any change.


Cookies Introduction

Cookies are small text files that are placed on your computer or mobile when you browse websites. Please click here ( to find out more about cookies.


Allowing us to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this here (, however doing so will likely mean that our site will not work, as you would expect.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis.


Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
You can learn more about Google Analytics or opt out if you wish.



If you have any further queries about our Data Protection governance, please contact the Group Data Protection Officer at any time via

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